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Privacy Policy

ABOUT US

Cosmosentials Organics is skin and hair care products, which are made using organic ingredients. We specialize in organic beauty formulas which are safe for your personal use. An organic product is considered to be one that contains no harmful substances or synthetic ingredients and comes from natural sources. Our products have a wide range of benefits, with their formulation designed to meet all consumer needs including eco-friendly packaging and an environment-friendly approach.

DATA THAT WE COLLECT

Cosmosentials process your personal information in order to fulfill our contractual and legal duties to you and to offer you services related to our goods. We are dedicated to protecting your privacy and have measures to ensure that your personal information is only collected and used for the reasons described below.

We gather the following types of information from you:

  • Personal Data provided by you Personal data about you upon – You will be asked to provide your email address and phone number to set up an Account.
  • Personal data that you choose to provide us to obtain additional Services or specific online Services – If you request to participate in an optional Site feature, or ask for enhanced Services or other elective functionality, we may collect additional information from you.
  • Personal Data as you use our Site or Services
  • We collect information about purchases you’ve made through our Site or Services, such as product type, subscription type, date of purchase, etc.
  • When processing telephone orders we take your card details – we do not store this information and have strict policies and training to ensure your card details are not stored. We abide by PCI-DSS security standards for the transmission of payments.

NB – Please note that we do not have access to or knowledge of any of your financial information since all such transactions occur on other websites.

We collect information in the following ways: –

  • When you register online
  • In dealing with enquiries either by phone, email, or face to face
  • When you use our support services
  • With Cookies (see our cookie policy)

NB. We never collect data from public sources

HOW WE USE THE INFORMATION ABOUT YOU

At cosmosentials, we value your privacy and won’t release your information to other parties without your permission or as required by law. Your information will be stored for no longer than is required to fulfill the goals outlined in this privacy notice. You have the right to revoke your permission to receive marketing and promotional materials at any time if it has already been provided. The following explains why and how your data will be processed:

 

  • We collect your identity data to provide you with the products that you have ordered.
  • Data about your usage of our site is gathered so that we can enhance your surfing experience and keep the site secure. We do this for practical reasons, including keeping our site safe and user-friendly.
  • Subscribe to our newsletter and get our promotional emails. In every message we send you, we’ll offer instructions about how to stop receiving messages from us. Alternatively, you may let us know that you do not want to receive promotional communications by writing to us at support@cosmosentials.com. Upon receipt of your request, we will immediately remove your name and contact details from our marketing database, as well as any other information we may have collected about you. Some de-identified data remains after a request to remove a user’s information in order to comply with applicable legislation and serve as a record of the user’s deletion request.
  • We collect your data when you promote or sell your services and products to us.
  • Through cookies, which let us gauge the efficacy of our security measures and enhance the quality of the user experience
  • Through social media channels, in response to inquiries made by you.

THE LEGAL GROUNDS FOR PROCESSING YOUR INFORMATION

The following are the grounds for our data processing:

  • Performance of a Contract: We have a legal obligation to maintain sales records when:
  • You purchase from us or inquire about our goods (Performance of a Contract)
  • When we maintain records of sales (Legal Obligation)
  • Whenever you sign up for a service that sends you commercial emails or newsletters, we consider that “Consent.”
  • To further our legitimate business interests, we may contact you through email or postal mail with information about our offerings (“Legitimate Interests”).
  • When we collect and utilize data based on how you interact with the site (via tools like cookies)
  • Where you interact with us on social media: “Legitimate Interests”/”Contract Negotiation”
  • To make sure that our legitimate interests do not infringe on your rights and freedoms, we do an evaluation every time we utilize legitimate interests as our legal basis for processing.

THE REPERCUSSIONS OF WITHHOLDING INFORMATION

You are under no obligation to give SkinInspired with any personal information; but, some of this data is necessary as part of our signup and buying procedure, and you may not be able to purchase items without giving this.

HOW DO WE PROTECT YOUR PERSONAL DATA

We have taken reasonable technical security and organizational measures to protect Your Information which is collected and retained with us. However, it is imperative to appreciate and acknowledge, which you must, that although we take reasonable steps to protect Your Information, no website, Internet network or transmission, computer system, or wireless connection is completely secure.

We will strictly control the access to Your Information and only allow our employees who need to know Your Information to help us process such information, and personnel of companies authorized to handle the services on our behalf to access Your Information.

The security of Your Information is of great importance to us. Therefore, we will continue our efforts to protect Your Information and implement safeguard measures, such as providing encryption for information retention and transmission, in an effort to prevent Your Information from unauthorized access, usage, or disclosure.

In the event of Your Information security incident, we, if and how required and in accordance with the requirements of relevant laws and regulations, promptly inform you of the same and the preventive measures to be undertaken to mitigate the damage.

HOW DO WE PROTECT YOUR PERSONAL DATA

We have taken reasonable technical security and organizational measures to protect Your Information which is collected and retained with us. However, it is imperative to appreciate and acknowledge, which you must, that although we take reasonable steps to protect Your Information, no website, Internet network or transmission, computer system, or wireless connection is completely secure.
We will strictly control the access to Your Information and only allow our employees who need to know Your Information to help us process such information, and personnel of companies authorized to handle the services on our behalf to access Your Information. The security of Your Information is of great importance to us. Therefore, we will continue our efforts to protect Your Information and implement safeguard measures, such as providing encryption for information retention and transmission, in an effort to prevent Your Information from unauthorized access, usage, or disclosure.
In the event of Your Information security incident, we, if and how required and in accordance with the requirements of relevant laws and regulations, promptly inform you of the same and the preventive measures to be undertaken to mitigate the damage.

UPDATES OR CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time, and you are encouraged to check this Privacy Policy on a regular basis to be aware of the changes made to it. Your continued access or use of the Platform, and continued use of the services (whether actively or passively) provided or availed from or through the Platform shall be deemed to be your acceptance of this Privacy Policy and its future versions or amendments.

CONTACT US

ABOUT US

Cosmosentials Organics is skin and hair care products, which are made using organic ingredients. We specialize in organic beauty formulas which are safe for your personal use. An organic product is considered to be one that contains no harmful substances or synthetic ingredients and comes from natural sources. Our products have a wide range of benefits, with their formulation designed to meet all consumer needs including eco-friendly packaging and an environment-friendly approach.

DATA THAT WE COLLECT

Cosmosentials process your personal information in order to fulfill our contractual and legal duties to you and to offer you services related to our goods. We are dedicated to protecting your privacy and have measures to ensure that your personal information is only collected and used for the reasons described below.

We gather the following types of information from you:

  • Personal Data provided by you Personal data about you upon – You will be asked to provide your email address and phone number to set up an Account.
  • Personal data that you choose to provide us to obtain additional Services or specific online Services – If you request to participate in an optional Site feature, or ask for enhanced Services or other elective functionality, we may collect additional information from you.
  • Personal Data as you use our Site or Services
  • We collect information about purchases you’ve made through our Site or Services, such as product type, subscription type, date of purchase, etc.
  • When processing telephone orders we take your card details – we do not store this information and have strict policies and training to ensure your card details are not stored. We abide by PCI-DSS security standards for the transmission of payments.

NB – Please note that we do not have access to or knowledge of any of your financial information since all such transactions occur on other websites.

We collect information in the following ways: –

  • When you register online
  • In dealing with enquiries either by phone, email, or face to face
  • When you use our support services
  • With Cookies (see our cookie policy)

NB. We never collect data from public sources

HOW WE USE THE INFORMATION ABOUT YOU

At cosmosentials, we value your privacy and won’t release your information to other parties without your permission or as required by law. Your information will be stored for no longer than is required to fulfill the goals outlined in this privacy notice. You have the right to revoke your permission to receive marketing and promotional materials at any time if it has already been provided. The following explains why and how your data will be processed:

 

  • We collect your identity data to provide you with the products that you have ordered.
  • Data about your usage of our site is gathered so that we can enhance your surfing experience and keep the site secure. We do this for practical reasons, including keeping our site safe and user-friendly.
  • Subscribe to our newsletter and get our promotional emails. In every message we send you, we’ll offer instructions about how to stop receiving messages from us. Alternatively, you may let us know that you do not want to receive promotional communications by writing to us at support@cosmosentials.com. Upon receipt of your request, we will immediately remove your name and contact details from our marketing database, as well as any other information we may have collected about you. Some de-identified data remains after a request to remove a user’s information in order to comply with applicable legislation and serve as a record of the user’s deletion request.
  • We collect your data when you promote or sell your services and products to us.
  • Through cookies, which let us gauge the efficacy of our security measures and enhance the quality of the user experience
  • Through social media channels, in response to inquiries made by you.

THE LEGAL GROUNDS FOR PROCESSING YOUR INFORMATION

The following are the grounds for our data processing:

  • Performance of a Contract: We have a legal obligation to maintain sales records when:
  • You purchase from us or inquire about our goods (Performance of a Contract)
  • When we maintain records of sales (Legal Obligation)
  • Whenever you sign up for a service that sends you commercial emails or newsletters, we consider that “Consent.”
  • To further our legitimate business interests, we may contact you through email or postal mail with information about our offerings (“Legitimate Interests”).
  • When we collect and utilize data based on how you interact with the site (via tools like cookies)
  • Where you interact with us on social media: “Legitimate Interests”/”Contract Negotiation”
  • To make sure that our legitimate interests do not infringe on your rights and freedoms, we do an evaluation every time we utilize legitimate interests as our legal basis for processing.

THE REPERCUSSIONS OF WITHHOLDING INFORMATION

You are under no obligation to give SkinInspired with any personal information; but, some of this data is necessary as part of our signup and buying procedure, and you may not be able to purchase items without giving this.

HOW DO WE PROTECT YOUR PERSONAL DATA

We have taken reasonable technical security and organizational measures to protect Your Information which is collected and retained with us. However, it is imperative to appreciate and acknowledge, which you must, that although we take reasonable steps to protect Your Information, no website, Internet network or transmission, computer system, or wireless connection is completely secure.

We will strictly control the access to Your Information and only allow our employees who need to know Your Information to help us process such information, and personnel of companies authorized to handle the services on our behalf to access Your Information.

The security of Your Information is of great importance to us. Therefore, we will continue our efforts to protect Your Information and implement safeguard measures, such as providing encryption for information retention and transmission, in an effort to prevent Your Information from unauthorized access, usage, or disclosure.

In the event of Your Information security incident, we, if and how required and in accordance with the requirements of relevant laws and regulations, promptly inform you of the same and the preventive measures to be undertaken to mitigate the damage.

HOW DO WE PROTECT YOUR PERSONAL DATA

We have taken reasonable technical security and organizational measures to protect Your Information which is collected and retained with us. However, it is imperative to appreciate and acknowledge, which you must, that although we take reasonable steps to protect Your Information, no website, Internet network or transmission, computer system, or wireless connection is completely secure.
We will strictly control the access to Your Information and only allow our employees who need to know Your Information to help us process such information, and personnel of companies authorized to handle the services on our behalf to access Your Information. The security of Your Information is of great importance to us. Therefore, we will continue our efforts to protect Your Information and implement safeguard measures, such as providing encryption for information retention and transmission, in an effort to prevent Your Information from unauthorized access, usage, or disclosure.
In the event of Your Information security incident, we, if and how required and in accordance with the requirements of relevant laws and regulations, promptly inform you of the same and the preventive measures to be undertaken to mitigate the damage.

UPDATES OR CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time, and you are encouraged to check this Privacy Policy on a regular basis to be aware of the changes made to it. Your continued access or use of the Platform, and continued use of the services (whether actively or passively) provided or availed from or through the Platform shall be deemed to be your acceptance of this Privacy Policy and its future versions or amendments.

CONTACT US

Email Us

support@cosmosentials.com

Working Hours

Monday to Saturday: 9.00am to 6.pm

Shopping Cart

Copyright © 2023 cosmosentials All rights reserved. Drug License No. BR-PAT-113243 In compliance with D&C Act, 1940 and D&C Rules, 1945, we don’t process requests for Schedule X and other habit-forming drugs.

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